Your DevOps Team Is Not a Service Desk
How to replace the infrastructure ticket queue with safe self-service paths—without giving every developer unrestricted production access.
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Notes from the work: what broke and what we changed
Migration notes, post-mortems and the occasional argument about tooling. Written after the thing shipped, so the numbers in them are measured rather than projected.
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Dmytro Popadiuk
Founder & Cloud Architect
Dmytro leads discovery and technical direction. The rest of the team joins as the scope calls for it — all of them named on the About page.
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